Maintenance

Creating scheduled maintenance is done through the SSD administration interface.  Navigate to the following: Admin -> Events -> Create Maintenance: Enter the start date/time, end date/time incident description and services impacted.  If you would like to broadcast an email message to users about the scheduled maintenance, enable the checkbox and select an appropriate email address.  If you would like to include information about an impact analysis that has been completed about the maintenance, or details about the maintenance coordinator, enter those in the appropriate fields (they are not mandatory).  Once created, the dashboard will immediately be updated.  There are five options for users or administrators to obtain details on scheduled maintenance: Click on the maintenance indicator in the dashboard and then click the Full Details link (if the maintenance has started or ended, but not maintenance that is in planning). Use the search feature in the SSD top nav and click the appropriate link. Click on the appropriate link in the Active Maintenance Timeline section of the dashboard (If the maintenance has started) . Click on the "More detail" link in the Admin -> List Open Maintenance (if the maintenance is open or in the planning phase). Click the appropriate link in the Summary Status graph. When logged in as an administrator, scheduled maintenance events may be edited on any maintenance detail page where the edit icon can be seen, or, if the maintenance is not closed, by editing it within the admin under Admin -> List Open Maintenance and clicking the edit icon. If a scheduled maintenance event has been created with an email recipient, you can send email reminders about the event by clicking the email icon next to the maintenance event under Admin -> List Open Maintenance.